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The hacker told Kumar to download a remote access app called Anydesk Remote Desktop. Intending to verify the source of the message, Kumar dialed the alleged customer care number and was connected to a person (hacker) who confirmed that he needs to complete his KYC procedure in order to continue using his SIM card. Please call our customer care 8420962191.immediatly your S l M will be deactivated within 24 hrs." Note the grammatical errors and spelling errors. A similar message was shared with Kumar that said, “Dear customer, Your S l M Ducumment has been pending.
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